Product/Integrations

Every integration.
Built for you. In 48 hours.

Cambrient doesn't ship a catalogue of off-the-shelf connectors that sort of work. We build every integration from scratch — custom, to your exact workflow, delivered within 48 hours of your onboarding call, at no extra charge. That's not a feature. It's our philosophy.

Custom integrations delivered within 48 hours — included in every plan
Why Custom

Off-the-shelf connectors are compromises. We don't ship those.

Pre-built integrations are built for the average workflow. Your workflow isn't average. Every MSP tickets differently, routes differently, bills differently. A custom integration built to your exact spec isn't a luxury — it's the only way to do it right.

Your workflow. Not ours.
Every MSP runs differently. Some use HaloPSA, some ConnectWise, some Autotask. Some have custom ticket fields, custom SLA rules, custom escalation paths. Off-the-shelf integrations never fit exactly. Ours always do.
48 hours. Not 48 days.
Tell us what you're running on your onboarding call. Our team builds a production-ready integration to your exact specifications within 48 hours. Not a webhook. Not a Zap. A real integration, tested and delivered.
Free. Forever.
Custom integrations are included in every Cambrient plan at no extra charge. No implementation fee, no integration add-on, no professional services bill. You tell us what you need — we build it.
Maintained by us, not you.
When your PSA updates its API, when a platform changes its schema, when something breaks — we fix it. You never have to touch the integration again. It's ours to maintain.
The Process

Tell us what you need. We build it.

01
Onboarding call
In your first 30-minute setup call, tell us exactly what platforms you use: your PSA, your RMM, your billing tool, your SIEM. Every detail matters — ticket field names, priority mappings, escalation rules.
02
We build it
Our team designs and builds your integration from scratch to your exact specifications. Not a template with your logo on it — a real integration that maps threat data, agent reasoning, and analyst actions to your exact workflow.
03
Delivered in 48 hours
The integration is live, tested, and documented within 48 hours of your onboarding call. We walk you through it end-to-end and confirm every touchpoint works the way you expect.
04
Maintained indefinitely
The integration is ours to maintain. API changes, platform updates, edge cases — we handle all of it. You get a Slack channel with our team for anything that comes up.
What We Build

If it touches your workflow,
we'll build the bridge.

We've built integrations for PSAs, ticketing systems, RMMs, SIEMs, billing platforms, and custom internal tools. If you can describe it, we can build it. The list below is just the most common — it's not exhaustive.

Tell us what you need →
PSA ticket creation with full agent reasoning attached
Bi-directional sync — analyst actions update ticket status
Custom field mapping to your existing ticket schema
Priority and severity mapping to your SLA tiers
Threat-type routing to specific boards or queues
Cross-tenant remediation events in your RMM
Per-seat billing exports to your invoicing platform
SIEM event streams with structured threat data
Email platform OAuth and API connections
Anything else your workflow requires
48hrs
Delivery SLA from onboarding call
$0
Integration fee — included in every plan
∞
Custom rules, fields, and mappings
Always
Maintained by Cambrient, not you
Get Started

Tell us what you use. We'll build it.

Book a demo and tell us about your stack. PSA, RMM, billing, SIEM — whatever you're running. We'll confirm we can build your integration before you sign anything, and deliver it within 48 hours of onboarding.